How to set up FTP and SSH at Kelma

Sometimes you need direct access to your site files — uploading a large theme, editing wp-config.php, or clearing a stuck plugin. You can connect to any Kelma site with a standard SFTP client such as FileZilla, Cyberduck, or WinSCP, and run command-line tasks from the built-in Terminal. This guide shows you where the credentials live and how to connect safely.

Find your connection details

Open your site and look for the Connection Details card on the overview page. There you will find everything you need to connect:

• Host — your server’s IP address.
• Username — your site’s system user.
• Password — hidden by default; click Show Password to reveal it. You may be asked to confirm your Kelma account password first.
• Port — 22 (SFTP).

You can rotate the password from the same card at any time — handy for revoking a developer’s access when a project is done.

Connect over SFTP

1. Open your client and create a new connection.
2. Set the protocol to SFTP (SSH File Transfer Protocol).
3. Enter the host, username, and password from the Connection Details card.
4. Use port 22 and connect.

Connect over SSH

The same credentials work for SSH on port 22. Open a Terminal (Mac/Linux) or PowerShell (Windows) and run, replacing the placeholders with your own username and server IP:

ssh your-username@your-server-ip

When prompted, enter the password from the Connection Details card. You do not even need a local client for most tasks: Kelma includes a browser-based Terminal tab with WP-CLI ready to go — see Using the terminal and WP-CLI.

Troubleshooting

• Check the protocol — it must be SFTP on port 22, not FTP on port 21. This is the single most common mistake.
• Re-copy the credentials — a stray space when pasting the host or password will fail the login.
• Confirm the password is current — if it was rotated, older saved sessions will be out of date.
• Check your own network — some office or public networks block outbound SFTP; try another connection to rule this out.