Sometimes you need direct access to your site files — uploading a large theme, editing wp-config.php, or clearing a stuck plugin. You can connect to any Kelma site with a standard SFTP client such as FileZilla, Cyberduck, or WinSCP. This guide shows you where the credentials live and how to connect safely.
Find your credentials
Open your site and look for the Connection Details card on the overview page. There you will find everything you need:
| Field | Where it comes from |
|---|---|
| Host | Your server is IP address |
| المستخدم | Your site is system user |
| كلمة المرور | Hidden by default — click Show Password to reveal |
| Port | 22 (SFTP) |
For security, revealing the password may ask you to confirm your account password first. You can also rotate the password from the same card at any time.
Connect with your client
- Open your FTP client and create a new connection.
- Set the protocol to SFTP (SSH File Transfer Protocol).
- Enter the host, usernameو password from the Connection Details card.
- Use port 22 and connect.
Where your files live
Once connected, your site files sit under the root path shown on the same overview card — typically something like /home/your-user/yoursite.com. Inside you will find the familiar WordPress structure: wp-content/ for themes, plugins, and uploads, plus wp-config.php at the root. Edit only what you intend to; the rest of WordPress core is best updated from the dashboard.
Common tasks over SFTP
- Upload a theme or plugin too large for the WordPress uploader — drop it into
wp-content/themesاوwp-content/plugins. - Deactivate a plugin that broke your site — rename its folder in
wp-content/pluginsto disable it instantly. - Edit configuration — adjust
wp-config.phpfor constants likeWP_DEBUG. - Download a copy of your uploads folder for local work.
Troubleshooting connections
If your client cannot connect, work through these in order:
- Check the protocol — it must be SFTP on port 22, not FTP on port 21. This is the single most common mistake.
- Re-copy the credentials — a stray space when pasting the host or password will fail the login. Use Show Password and copy carefully.
- Confirm the password is current — if it was rotated, older saved sessions in your client will be out of date.
- Check your own network — some office or public networks block outbound SFTP; try another connection to rule this out.
الأسئلة الشائعة
Which client should I use?
Any SFTP-capable client works. FileZilla (free, cross-platform), Cyberduck (Mac and Windows), and WinSCP (Windows) are all solid, popular choices.
Can I give a developer temporary access?
Yes. Share the connection details, and rotate the password from the Connection Details card once the work is finished to revoke access cleanly.
Is there a file size limit?
SFTP has no practical upload limit, which is exactly why it is the right tool for files too large for the WordPress media uploader.
In short
SFTP gives you a safe, direct line to your site files for the handful of tasks the dashboard does not cover — large uploads, configuration edits, and emergency fixes. Grab your credentials from the Connection Details card, connect over port 22, and always choose SFTP over plain FTP so your login and data stay encrypted. Keep changes deliberate, rotate the password when outside help is finished, and you have a powerful tool that complements the panel rather than replacing it.
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